Wyden to FTC: Stop digital “bait-and-switch” sales

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Senator Ron Wyden (D-Oregon) is urging the Federal Trade Commission to crack down on digital platforms that mislead consumers into believing they own purchased content when, in reality, they are only granted temporary access. In his statement, Wyden highlights how companies selling digital TV shows, e-books, music, and video games often retain the right to revoke access, leaving consumers without the content they paid for. He calls on the FTC to enforce transparency and prevent these deceptive sales practices. Read the full letter.

This push for fairness and transparency in digital media sales is important for libraries as well as consumers. Over the last decade, publishers have fundamentally changed the image masking service relationship between libraries and their collections, phasing out digital sales and even “perpetual access” license models in favor of subscription-only access models. While the companies behind these changes claim they will improve library services through enhanced discovery and integration of research content, librarians and scholars argue that renting rather than owning materials ultimately harms the libraries and their patrons.

“[T]he transition to subscription-only access represents more than a change in purchasing models – it fundamentally undermines the ability of academic libraries to build collections that serve their specific institutional needs. It is likely to impede our ability to maintain comprehensive research — let alone teaching — collections.”

Siobhan Haimé, Birkbeck, University of London
The shift to a streaming-only model doesn’t just harm libraries and consumers—it’s also devastating for artists, authors, and independent publishers. Without the ability to sell their work outright, creators are forced into licensing arrangements that give platforms control over distribution, pricing, and even availability. Independent publishers are pushing back, albeit unsuccessfully, as seen in their failed lawsuit against Amazon, alleging that the company’s dominance in digital books forces unfair terms on publishers and authors alike. Musicians, too, are speaking out—Max Collins, lead singer of famed alt-rock band Eve 6, explains how his band with popular songs averages a million streams each month on Spotify, paying out $3,000, on average, per month. As Collins writes in his op-ed, “It’s a pretty sick deal…for the corporations.”

Senator Wyden’s letter isn’t a sudden development—it’s the culmination of years of warnings about the risks of a “streaming-only” model and its impact on libraries and the communities they support. The shift away from ownership to perpetual leasing threatens long-term access to knowledge and culture. To explore what’s at stake, check out these additional resources: