15. Provide educational content
Posted: Sun Feb 02, 2025 6:17 am
Keep customers engaged with helpful educational resources. By offering valuable resources like webinars, how-to guides, courses, and administrator certifications, you can help customers get the most out of your products or services. The benefits are twofold: not only does it improve their experience, but it also positions your company as an industry leader.
For example, a B2B software company might offer training sessions on advanced features or share best practices for specific industry use cases. Regularly updating and distributing educational content keeps customers engaged and informed, leading to increased satisfaction and loyalty.
16. Incentivize referrals
Get customers to spread the word with rewards they’ll netherlands mobile database actually appreciate. Referral programs can include rewards like discounts, credits, or exclusive access to new features for both the referrer and the referee. For example, a customer who brings in a new customer could get a month of free service while the new customer gets a discount. Not only does this help attract new customers, it also strengthens relationships with existing ones by showing appreciation for their advocacy.
For example, a B2B software company might offer training sessions on advanced features or share best practices for specific industry use cases. Regularly updating and distributing educational content keeps customers engaged and informed, leading to increased satisfaction and loyalty.
16. Incentivize referrals
Get customers to spread the word with rewards they’ll netherlands mobile database actually appreciate. Referral programs can include rewards like discounts, credits, or exclusive access to new features for both the referrer and the referee. For example, a customer who brings in a new customer could get a month of free service while the new customer gets a discount. Not only does this help attract new customers, it also strengthens relationships with existing ones by showing appreciation for their advocacy.